We are committed to protecting and respecting your privacy.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Information we may collect from you
We may collect and process the following data about you:
- Information that you provide by filling in forms on our site www.fernbanknursery.org.uk (our site). This includes information provided at the time of subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
- If you contact us, we may keep a record of that correspondence.
- Details of your visits to our site including, but not limited to, traffic data, weblogs and other communication data.
IP Addresses
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
What is a cookie?
A cookie is a small text file that is downloaded onto ‘device’ (e.g. a computer or smartphone) when the user accesses a website. It allows the website to recognise that user’s device and store some information about the user’s preferences or past actions. The cookies (small text files) are not harmful and do not contain any confidential/sensitive information such as your name, home address, date of birth or credit card details.
Cookies are an vital part of how our website works. The cookies enable us to give you an enhanced, personalised web experience and determine relevant products to show you. Some of these cookies are required by our website to enable you to interact with shopping basket.
By using our site, you consent to the use of these cookies. Cookies are used on our site for the following reasons:
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Are cookies safe?
Yes, they are. The information stored in cookies are safe and anonymous. They do not contain any information which could personally identify you and your account security is never exposed.
Can I turn off/disable cookies?
We use cookies to ensure that we provide the best possible standard of service to our online customers. However, as part of our privacy and security policy, we require your consent to use them.
To stop using cookies, or if you want to be notified each time a cookie is about to be used, you should make changes to the settings provided in your web browser to prevent us from storing cookies on your device.
Internet Explorer > Internet Options > Privacy > Advanced > Select appropriate as per your choice
Mozilla Firefox > Options > Privacy & Security > History – Use custom settings for history > Select appropriate
Google Chrome > Settings > Advanced > Privacy & security > Content Settings > Cookies > Select appropriate options
For information on how to disable cookies, please consult the “Help” tab of your browser via the menu bar.
